| Impact | “Black frames” negatively impact the member experience by interrupting a scene without any creative context. Important plot pertinent information may be lost. |
| Severity Assessment Guidance |
| FYI | Black frames may be creatively intended but cannot definitely be confirmed as such based on available contextual cues. |
| Issue | Image cuts to black with clear indications that this is not creatively intended. |
| Blocker | N/A |
| Solutions |
| How to Prevent | Watchdown in real time and at full resolution before export/delivery, looking for any render errors, dropped frames, gaps in the timeline or “Black Frames” etc. |
| How to Fix | “Black frames” can be the result of a render error, a corrupted source file, a failed plugin, or two/more improperly joined shots or an unintended element on a separate timeline track. Address the root cause of the issue and re-export as needed. |