| Dropped Frame | |
| Display Text | Dropped Frame |
| Description | "Dropped Frame" refers to a frame or sequence of frames which are missing or corrupted in the video essence. |
| Impact | Dropped Frames negatively impact the member experience, as on screen motion may appear to stutter. In some cases, dropped frames may be inherent to archival footage, consumer camera footage or the result of the animation style. |
| Severity Assessment Guidance | |
| FYI | N/A |
| Issue | Playback is choppy and/or there is noticeable stutter in the motion. Interpolated frames are missing. |
| Blocker | Choppy playback/stutter is consistent throughout a significant portion/the majority of the program to the point that it makes the content unwatchable. |
| Solutions | |
| How to Prevent |
Dropped frames can be inherent to frame rate converted, stock or archival footage. Review and use best possible stock and archival footage whenever possible. Use professional quality cameras and hardware/ software standards conversion solutions when changing from one frame rate to another. |
| How to Fix |
Segment of footage must have missing frames replaced or sequence re-rendered to “smooth out” any choppy or stuttering playback. If dropped frames are the result of a poor frame rate conversion, footage may need to be re-converted using an alternate method. |