The Delivery List is currently in the process of being migrated out of Content Hub and into Production Center. The article below only pertains to projects in which the Delivery List has already migrated. If you are unsure of your projects' status, reach out to your main point of contact at Netflix.
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Important to note before proceeding: 1. Typically, assigning requests is performed by someone from Netflix Studio. However, there are some cases where an external admin would perform some of the assignment of deliverable requests that get delivered into Content Hub. This ability is restricted to certain roles and permissions. If you do not have the Production Admin role on a specific Content Hub project, then you will be not be able to assign requests on that project. Here is how to check your own permissions within Content Hub (in this case for the test user “Content Hub Karl”): Figure A 2. Adding or editing the assignment of a request can only occur when a request is in an Open or Redelivery state. Adding, editing or removing an assignment is not allowed when a request is in any other state. Also, as a reminder, any assignment made in Content Hub will also be reflected in the new Delivery List experience in Production Center. Learn more about that experience here in Production Center Note: that you may need a Production Center role that grants Delivery List access in order to see Delivery List help resources on this page. If you are unable to access, check your point of contact at Netflix. 3. When trying to assign a request to an individual person (as opposed to an entire vendor), it's important to note that only individual user accounts that have a vendor association as part of their Netflix Studio-provided account will appear in the search. If you are not seeing the specific user you are looking for, reach out to your point of contact at Netflix to help ensure they have been set up properly. |
Assignment on the Delivery to Netflix page
Assigning Requests on the Delivery to Netflix page
Single assignment
You can assign a request from the Action column on the row of the request on the Delivery to Netflix page.
Select the down arrow to reveal a drop-down menu of Action options, then select Edit Assignment.
This will open a prompt where you can search for an individual user or a vendor that exists in Starship. Once you have found the assignee that you are looking for, select Assign.
Figure B
After seeing the successful confirmation banner at the top of the page, you will now see the Assignee column update for the request.
Bulk assignment of multiple requests
To assign multiple requests in bulk, select the checkboxes next to the requests that you want to assign.
Then select the down arrow next to the blue Action button above the requests table. From the drop-down menu that appears, select Edit Assignment.
From the Edit Assignment prompt, search for and select who you would like to assign. Once ready, click Assign.
Figure C
After seeing the successful confirmation banner at the top of the page, you will now see the Assignee columns update for the selected requests.
Editing or removing assignment on Delivery to Netflix page
To edit or remove an assignment, select the down arrow to reveal a drop-down menu of Action options, then select Edit Assignment.
From the Edit Assignment prompt, click the X next to one of the previously assigned vendors or external vendor users. Then select Assign to enact the change.
Figure D
Note: to edit instead of fully remove, simply search for and add a new assignee to the Add Assignment prompt before selecting the blue Assignment button to execute the changes. This will add the new Assignee to the selected deliverable request.
After seeing the successful confirmation banner at the top of the page, you will now see the Assignee changed (removed or edit) in the column.
Removing or Editing assignments in bulk on Delivery to Netflix page
To remove (or edit) the assignment of multiple requests in bulk, first select the checkboxes next to the requests that you want to change.
Then select the down arrow next to the blue Action button above the requests table. From the drop-down menu that appears, select Edit Assignment.
From the Edit Assignment prompt, click the X next to one of the previously assigned vendors or external vendor users. Then select Assign to enact the removal.
Figure E
After seeing the successful confirmation banner at the top of the page, you will now see the Assignee columns update for the requests.
Note: to edit instead of fully remove, simply search for and add a new assignee to the Add Assignment prompt before selecting the blue Assignment button to execute the changes. This will add the new Assignee to all of the selected deliverable requests.
Assignment on the Request Details page
Assigning Requests Details page
To enter the Request Details page for a request, select View from the action column. This will open a new browser tab. From the Request Details page, find and select the three-dot menu, which will open up a drop-down menu with options.
From the options presented, select Edit Assignment. From the Edit Assignment prompt, search for and select who you would like to assign. Once ready, click Assign.
Figure F
After seeing the successful confirmation banner at the top of the page, you will now see the Assignee added on the top section of the Request Details page.
Editing or removing assignment on Request Details page
Select the same three-dot menu, which will open up a drop-down menu with options.
From the options presented, select Edit Assignment. From the Edit Assignment prompt, click the X next to one of the previously assigned vendors or external vendor users.
Figure G
Note: to edit instead of fully remove, simply search for and add a new assignee to the Add Assignment prompt before selecting the blue Assignment button to execute the changes. This will add the new Assignee to the selected deliverable request.
After seeing the successful confirmation banner at the top of the page, you will now see the Assignee changed (removed or edit) on the top section of the Request Details page.
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