You can drill into a Request to see all the details you care about - the media, the metadata, the status, and more. Now you can:
- Remove or rename files
- Playback video and audio
- Download proxies
- View all files and folders
- View key metadata like codec and framerate
Find the New Page
1. Hover over the row of the Request, select the View Details icon. |
Figure A |
2. A new page will open in a separate tab. |
Figure B |
View Media in the Request
You don’t need to copy to Workspaces to see inside a folder!
To see what has been delivered in a folder, simply expand to see the files inside. |
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Preview Media
Video Playback
Playback video files without copying to Workspace and downloading.
To playback a video, select the file and then select Play in the player in the right-side panel.
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Select the Full Screen icon to playback video in a larger window. |
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Want to multi-task? Figure F |
Audio Playback
You can now playback audio files within a Request.
Select an audio file. You’ll see a player in the right-side panel. Select Play. If there are multiple audio channels in a Request, simply select each file to playback that particular track. Each will playback separately. |
Figure G |
View a waveform of each audio file. |
Figure H |
The following file formats are supported for playback and metadata generation:
Video: mov, mp4, mpg, mkv, vob, avi, flv, wmv, ybv, mp2, mpeg, mpe, mpv, m4v, nsv, rm, asf, amv, mxf, m4p, 3gp, 3gp2 Audio: aa, aac, aax, act, aiff, amr, ape, au, awb, dct, dss, dvf, flac, gsm, iklax, ivs, m4a, m4b, mmf, mp3, mpc, msv, ogg, oga, mogg, opus, ra, raw, sln, tta, vox, wav, wma, wv, webm, 8svx |
View Image Files
You can now quickly preview image files that are uploaded to a request.
Right now, you can preview images in the these file formats:
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Figure I |
View PDF Files
You can preview and download PDF files in a Request.
To see a preview of a PDF file, click on the PDF file. You will see a thumbnail image in the side panel. From the side panel, you can either zoom into the PDF, or download it. |
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When you zoom in, you can move forward or backwards through the pages. |
Figure K |
View List of Proxies
You can also view the full list of proxies created in a Request.
To see which proxies have been created for an asset, select the Proxies tab on the right side panel.
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Figure L |
Download Proxies
You can download proxies individually or in bulk.
To download an individual proxy, click the menu icon on the right side of the proxy and select Download. |
Figure M |
To download proxies in bulk, select the proxies you want to download by clicking the checkbox on the left.
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Figure N |
Check Metadata
You can now see metadata in a Request -- for files, folders, assets, and the Request itself.
By default, the side panel shows metadata for the Request.
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Figure O |
To see metadata for the asset, select the row with the asset name.
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Figure P |
If you select an individual file in the Request, you’ll see file-specific metadata.
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Figure Q |
Download Frames
You can now quickly download individual frames from an image sequence.
1. Hover over the right-hand side of an image sequence file in the table, and click the icon with three dots. A Request must be in the Processed or Accepted state in order to download frames. |
Figure R |
2. Click the Select & Download Frames option. |
Figure S |
3. Input the frame range you wish to download. You should see the available frame ranges! (You can download up to 10 frames.) 4. Click Download. After the download completes, you should be able to access the frames on your local computer. |
Figure T |
Update The Status Of A Request
Now you can put a request into redelivery or submit a Request right there in the Request.
To transition a Request to a new state, select an action from the header. If your request is in a Processed state you can:
If you submit is accepted please reach out to your Netflix Contact to if you need redelivery. |
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View AssetQC Errors
Now you can view actionable AssetQC errors, right there on the Request.
If a deliverable failed AssetQC, you’ll see a warning in the side panel. This includes:
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Figure V |
View Errors on a Request
When a delivery is unsuccessful, you’ll see errors to help you troubleshoot faster.
If a process fails, you’ll see a warning in the side panel. This includes:
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Figure W |
Fix Delivery Mistakes
When a file is uploaded but the file name is wrong, you can now fix it within the Request.
Rename a File
1. Click on the file you want to edit. 2. Click the Edit button in the lower right hand corner of the side panel. |
Figure X |
3. Make your edit to the file name in the upper part of the side panel. 4. Click Save. Notes: You can rename files that are in the Open or Redelivery state. You cannot rename files for Requests with a checksum (like image sequences). |
Figure Y |
Remove Files
You can now delete a single file or bulk delete multiple files within a Request.
To remove a single file:
1. Hover over the right side of the row in the table with the file you want to delete. 2. Click on the Menu button and select Remove. 3. Click Remove in the pop up box. |
Figure Z Figure AA |
To remove multiple files:
1. Click the left hand check box on the rows to select the files you want to delete. 2. Click the trash icon button above the table. 3. Click Remove in the pop up box. Notes: You can rename files that are in the Open or Redelivery state. You cannot rename files for Requests with a checksum (like image sequences). |
Figure BB Figure CC |
Reason For Redelivery
1. Click the 3 dot ellipse and selecting Ask for Redelivery from the drop down. |
Figure DD |
2. Select the reason/reasons for redelivery from the drop down and if need select Clear Existing files from tis request, to deleted all previously uploaded files. The click Ask for redelivery. |
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Navigate to Production Center & Backlot
When the Request is delivered outside of Content Hub, you’ll see a direct link to Production Center or Backlot.
Figure FF