We’re excited to announce that there is now a feature within Backlot that allows you to reach out to Netflix for all your questions, requests and issues directly in the app.
How does it work?
Select the ? icon in the upper right.
A modal will popup, you will then select the Request Type, Priority and provide information about your problem or question. Once submitted it will generate a support request for Netflix to review and all responses and follow-up will be completed via the email account you use to login to the tool.