Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

ANALYZER-Audio-UnsupportedCodec (Audio codec is not supported)

Error Message:

Audio codec is not supported, expected "..."

Definition:

Inspection results have determined that the supplied file's audio codec does match any of the acceptable options within our delivery specifications. As such, the file cannot be processed. 

Solution:

Re-encode using an audio codec that is supported within our delivery specifications.  

Was this article helpful?
0 out of 0 found this helpful