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Error Code:

ANALYZER-Audio-UnsupportedChannelCount (Audio channel count is not supported)

Error Message:

Audio channel count is not supported, expected 'X', got 'X'

Definition:

Inspection results have determined that the supplied file's audio channel count does match any of the acceptable options within our delivery specifications. As such, the file cannot be processed. 

Solution:

Please check to ensure that the supplied file's audio channel count is supported as per our delivery specifications.  Check to ensure that no extraneous audio channels have been introduced in the final deliverable and that no required channels are missing. Re-encode to meet the audio channel requirements outlined in our delivery specifications.  

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