Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

ANALYZER-Audio-UnsupportedBitDepth (Audio bit depth is not supported)

Error Message:

Audio bit depth is not supported, expected 'XX', got 'XX'

Definition:

Inspection results have determined that the supplied file's audio bit depth does match any of the acceptable options within our delivery specifications. As such, the file cannot be processed. 

Solution:

Please check to ensure that the supplied file's audio bit depth is supported as per our delivery specifications.   

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk