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Error Code:

Unsupported-Color-Primaries (Source video color primaries are not supported)

Error Message:

Please refer to Netflix specification for supported color primaries. Redelivery required. Unsupported Color Primaries: ITU_'X'. Supported: ITU_'X', ... 

Definition:

Inspection results have determined that the supplied file's color primaries do match any of the acceptable options within our delivery specifications. As such, the file cannot be processed.  

Solution:

Compare the color primaries of your mezzanine to the deliverable you provided to Netflix. If the deliverable's color primaries appear to have been mistakenly inputted, re-encode the content and take care to select the correct color space/primaries in your transcoder upon re-export. If the color primaries of your mezzanine file do not match the supported color primaries within the Netflix delivery specification, you will need to identify a new source. Otherwise, a creatively reviewed/approved color transformation may be required.

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