Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

TimedText-InvalidFileTTML

Error Message:

Invalid TTML File Warning

Definition:

The asset has the extension 'xml or dfxp', but is not a valid TTML file.

Solution:

Regenerate a new file from your subtitling software and redeliver.

Was this article helpful?
0 out of 0 found this helpful