Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

DigitalHit-AudioGlitchFound

Error Message:

Digital Hit inspector has identified an audio glitch: 5.63s long in channels Lt+Rt indexes [0,1] at timecode 0:22:27 (also Lt+Rt[0,1] at 0:19:44, 0:19:45, 0:19:49, 0:19:54, 0:19:59, 0:20:04, 0:20:06, 0:20:10, and 0:20:11)

Definition:

Audio glitches have been detected in the delivered file. The error message will provide the timecodes of the digital hits as well as identify which channels are affected.

Solution:

Review the timecodes specified in the error message. If your source appears good, then it's possible the issue occurred during the delivery process. Redeliver using a unique filename.

If your file is affected by digital hits an alternate source must be located and delivered.

Was this article helpful?
2 out of 2 found this helpful