Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

ANALYZER-Audio-FileFormatNotSupported (Unsupported Audio File Format)

Error Message:

The audio file could not be processed because the file format is not supported

Definition:

Inspection results have determined that the supplied file's audio format does match any of the acceptable options within our delivery specifications. As such, the file cannot be processed. 

Solution:

Please check to ensure that the supplied file format is supported as per our delivery specifications.  

Was this article helpful?
0 out of 0 found this helpful