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Error Code:

Unsupported-Video-Source-Type (Source file is not supported)

Error Message:

This asset is of a type not found in the Netflix delivery specification. Redelivery Required. Unsupported Video Codec: ProRes profile: 4444XQ. Supported codecs: ProRes profile: 'XX' 


Inspection results have determined that the supplied file's video codec/source type does match any of the acceptable options within our delivery specifications. As such, the file cannot be processed. 


Review your source and source metadata in relation to our delivery specifications. Re-encode using a video codec/source type that is supported within our delivery specifications.