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Error Code:

AudioChannelLabelUnknown (An analysis was unable to be completed because it was not able to determine audio channel labels)

Error Message:

Unable to determine audio channel labels. 

Definition:

Our inspections were unable to determine the audio channel labels for your audio file's configuration/layout. This is typically due to an abnormal and incorrect channel configuration/layout being provided (e.g. a 4-channel delivery). 

Solution:

Re-encode the file using a properly labeled channel configuration supported within our delivery specifications

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