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Error Code:

UndefinedError-MediaFormat (An error during parsing prevented the completion of MediaFormat analysis)

Error Message:

An error occurred when parsing ISO-BMFF: [UNKNOWN]


A basic analysis failed due to a parsing error. This may be due to a corrupt file, a formal spec violation, or simply an unsupported variation of the format.


Re-encode/re-export a new deliverable created in accordance with our delivery specifications and attempt redelivery. Consult with your Netflix representative if the issue persists.

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