Backlot Feature: Subcontracting
- Overview
- Sub-assigning Source Requests
- Accessing Sub-assigned Source Requests
- Delivering Sub-assigned Source Requests in Bulk
- Delivering to a Single Sub-assigned Source Request
- Commenting
- Email Notifications
Overview
Subcontracting is a Backlot feature that allows a Fulfillment Partner to sub-assign source requests to another Fulfillment Partner (the "Sub-assignee") for direct delivery to Netflix.
Previously, a diverse set of source requests may have been assigned to one facility, but language and/or resource limitations may have required that facility to outsource a subset of their assigned work to another facility. Components of this workflow were historically managed outside of the Backlot ecosystem, which increased the risk of communication issues and resulted in workflow redundancies that impacted delivery timelines.
Sub-assigning Source Requests
This feature allows Fulfillment Partners to sub-assign requests to other Fulfillment Partners and provides visibility when they do. A Fulfillment Partner can sub-assign source request(s) by selecting one (or many) source requests from their Backlot view and navigating to the "person icon" in the bulk action bar below:
If you prefer to only assign one source request at a time, you can hover over an individual source request's action bar and navigate to "More Actions" --> "Sub-assign":
Sub-assignees are existing Fulfillment Partners involved in the NPFP and NP3 Netflix vendor programs.
Sub-assignment information is visible to Netflix Internal users and Fulfillment Partners only.
Accessing Sub-assigned Source Requests
Navigate to Backlot from https://backlot.netflixstudios.com/. When Backlot loads, a search modifier for your Fulfillment Partner will be pre-populated in the search bar.
Add the 'Sub-assignee' search modifier to quickly filter results and find requests that are sub-assigned to your facility of interest.
To view requests that you have sub-assigned to other vendors, as well as those that other vendors have sub-assigned to you, use the 'Is Sub-assigned' search modifier.
Use customizable columns to view sub-assignment details in your dashboard view:
Delivering Sub-assigned Source Requests in Bulk
Sub-assignees can deliver in bulk via the Backlot Manage Request Dashboard.
Select one or more source requests using the checkboxes on the left side of the dashboard. Once selected, a menu will appear at the bottom of the screen with buttons to perform the Deliver action.
Selecting the Deliver button will open the Delivery page in a new browser tab preloaded with each selected source request. For more information on delivering to Backlot, see the article “Backlot Delivery Instructions for Fulfillment Partners” in the Partner Help Center.
Delivering to a Single Sub-assigned Source Request
Access the Source Request Details page by hovering over the source request in the dashboard and then clicking on the information icon ("i") that appears on the row.
Select the “Deliver” button in the top right corner of the page to launch the Delivery page in a new browser tab preloaded with the source request. For more information on delivering to Backlot, see the article “Backlot Delivery Instructions for Fulfillment Partners” in the Partner Help Center.
Commenting
Sub-assignees are not able to comment on sub-assigned Source Requests.
The only exception is when a sub-assignee is overriding an inspection error. A comment is required in order to submit the override.
Email Notifications
Any existing notifications that a user has set up within Backlot will include sub-assigned requests. No additional setup will be necessary. Notifications can be edited and created by clicking on the gear icon in the top right corner of Backlot.
See more details on setting up Notifications in the User Guide in the Partner Help Center.
If you have any questions, please SUBMIT A REQUEST.
- Updated instructions to highlight the latest feature enhancements. Sub-assignees are now able to deliver to Backlot directly.
- Added instructions on how to receive notifications for when source requests are sub-assigned and un sub-assigned to/from your facility.