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You have the ability to download media in the Details Page for a request.  Before you begin please ensure that you have the latest version of Aspera Connect installed.  A detailed user guide on how to navigate the Details Page can be found here.

Downloading Single Files

1. In the Details Page for the request select the individual file by clicking on the file name. 

Select_File.gif

Figure A

2. From the right hand side panel select Proxies.

Proxies_highlight.png

Figure B

3. Select the 3 dot ellipse by clicking and then select Download. Please note, you will not be able to download the DRM Proxy. 

Download_highlight.png

Figure C

Downloading Multiple Files

1. In the Details Page for the request select the individual file by clicking on the file name.

Select_File_copy.gif

Figure D

2. From the right hand side panel select Proxies.

Proxies_highlight_copy.png

Figure E

3. Select the boxes to the left of the file. You will see your updated selection count above the proxy list. 

Multi_Select.gif

Figure F

4. Then select the Download Icon above the proxy list. Please note, you will not be able to download the DRM Proxy. 

Download_Highlight.png

Figure G

Downloading Image Sequence Frames

1. Hover over the right-hand side of the image sequence from the file list. Then select the 3 dot ellipse by clicking. 

Image_Seq_Select_Long.gif

Figure H

2. Select the Select & Download Frames from the drop down. 

Select_Frames.png

Figure I

3. Input the frame range you wish to download. You can download up to 10 frames. Then select Download.

Download_Frames.png

Figure J

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