Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Conform Pulls in Content Hub allows you to locate, trim, and consolidate your Original Camera Footage for your Picture Finishing Vendor or an individual.

Before you start any submission, make sure you have the latest version of Aspera Connect installed.

Preparing Your EDL

Before diving into Conform Pulls in Content Hub, it's important to follow a few key requirements and best practices to prepare your EDL for upload:

Ensure Compatibility: Your EDL should align with the Tapename and timecode logic visible in your Media Library. This alignment is crucial for locating and trimming your clips to the necessary media.

Optimize Your EDL: For the best results, we recommend removing any effects from your EDL. While our system might handle an EDL that hasn't been decomposed, we can't guarantee perfect alignment without this step.

File Format Requirements: We accept only File 32 or 129 EDLs. Please note that CMX 3600, AAFs, and XMLs are not supported.

Handling Multiple Frame Rates: If your project involves multiple frame rates, please reach out to your Netflix representative. They can guide you on how to manage any frame rate discrepancies with your timeline.

AVID List Tool Settings: Please select only Color Decision List and Clip Names. Everything else should remain un-checked. 

Adobe Premier: Please select only Optimize EDL, Color Decision List, Clip Names, and Source File Name. Everything else should remain un-checked.

 

Video User Guide

Figure A

Written User Guide

Log into Content Hub, navigate to your project and select the Conform Pulls tab. 

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Figure B

Select Create Conform Pull. 

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Figure C

From the now visible menu, choose your Picture Finishing Vendor or the individual who should receive this pull. If you don't see the vendor or individual you need to send it to, please contact your Netflix representative for assistance.

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Figure D

In the Conform Pull Settings you will see all your project specific default settings applied and if needed you can make any modifications. 

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Figure E

Drag and drop your EDL into the list file section, then click on Create. The system will automatically inspect your EDL, removing any illegal characters. Additionally, non-video events, such as slugs or other timeline elements, may be automatically removed during this process.

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Figure F

After the inspection is complete, you'll see a detailed breakdown of each event in your submission. Any EDL warnings will be clearly flagged, and it's important to address these issues before proceeding with your pull. For assistance with troubleshooting EDL warnings, please click here.

 

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Figure G

To attach any additional files, like a quicktime reference, select the text under the header Attachments. Then select Add Attachments. Attachments cannot exceed 5gb per file. 

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Figure H

If you wish to remove any events before submitting, select the trashcan icon located in the actions column for that event. 

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Figure I

If you wish to save an event for later, select the watch icon located in the action column for that event. This will create a new submission in draft.

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Figure J

Once you are satisfied with your submission, select Submit. 

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Figure K

You can add a note with any additional information you might want to include about your conform pull, this note will be included in the email confirmation. Then select Confirm.

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Figure L

Your pull has now officially been submitted and the statues will now show as Queued.

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Figure M

Once the pull is submitted, both you and the recipient will receive an email confirmation. This email will include the submission name, the number of events, the submission date, the name of the person who submitted the pull, any notes provided, a detailed breakdown of the shots included, and a link to the submission in Content Hub.

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Figure N

 

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