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Error Code:

Incorrect Asset - Title (Text)


"Incorrect Title" refers to an asset that does not have the correct title in the program, or was delivered to the wrong source request. Contents of Timed Text file do not match title or description expected for the corresponding video file.


Check the contents of the affected file. Does it match the content requested in the Source Request? The Timed Text contents should match the title listed on the Source Request.

If the incorrect file was uploaded, correct it by redelivering the actual asset via the Backlot Source UI. You may need to contact your Netflix representative to have the Source Request status flipped to Redelivery Requested "New Source and Metadata."

You may subsequently encounter a VALIDATOR-16 error upon redelivery. If this happens please notify your Netflix representative via Backlot, that you have verified the contents of this newly uploaded file and it is the correct content.

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