Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Netflix Media Downloader is a tool that enables you to set up automatic downloads of assets from Media Production Suite workflows to your local storage. You can enable the following workflows:

  • Conform Pulls
  • VFX Pulls
  • Original Camera Footage (OCF) Download
System Requirements
Mac Operating System  M Chipset and OS Ventura or Further
Windows Operating System  Coming Soon

Installing The Netflix Media Downloader

Mac

  1. Download the Netflix Media Downloader for Mac, found here.  

  2. Select the DMG to start the installation process. Please note, You may be prompted to trust the application during this step. 

  3. Once the DMG has been opened, follow the prompts to install. 

  4. Launch the Netflix Media Downloader. 

  5. Sign in with your Netflix Partner credentials. 

  6. Lastly, you will be prompted to set your default download location and download speed limit. 

Enabling Auto-download Workflows

You will want to make sure that your auto-download workflows are enabled before you expect to receive a delivery. Setting the workflows you wish to automatically download can be done in two ways.

The first time launching Netflix Media Downloader you will be prompted to enable the workflows you wish to automatically download for the workstation you are currently using. To enable the desired workflows, find the project you wish to enable and then select the toggle next to the workflow.

MPS_NMD_WorkflowEnable_001.gif

Figure A

When the workflow has been enabled, the workflow will now be blue and the number of workflows you have enabled for that title in the upper right corner. 

MPS_NMD_ProjectSummary_002.png

Figure B

To update the workflows that are currently automatically downloading or to add new workflows:

Select your name from the upper right hand corner, then select Media Workflows. 

MPS_NMD_MediaWorkflow_003.png

Figure C

Search for your title by using the search bar.

MPS_NMD_SearchBar_004.png

Figure D

Toggle on any new workflows or toggle off any workflows.

MPS_NMD_WorkflowUpdadte_005.gif

Figure E

Additional Settings 

To access the additional settings, select  your name from the upper right hand corner. Then select Settings from the drop down menu.

MPS_NMD_Settings_006.png

Figure F

To update your default download location. Select the box of text under Default Download Location

MPS_NMD_DefaultDownload_007.png

Figure G

Set your desired location and select open.

MPS_NMD_DefaultDownload_008.png

Figure H

To change your maximum download speed limit per transfer, click on the text box and enter your desired speed. Please note that this will not affect any ongoing transfers.

MPS_NMD_DownloadSpeed_009.gif

Figure I

To configure the number of retries, use the drop-down menu under Retries to select your preferred number. The default setting is 3.

MPS_NMD_Retries_010.gif

Figure J

To enable concurrent downloads select the box next to Enable concurrent downloads. Then to adjust the maximum concurrent downloads, please use the drop-down menu to select the desired number.

MPS_NMD_concurrent_011.gif

Figure K

To restore the defaults, select Restore To Default to restore any settings to the default. 

MPS_NMD_Restore_012.png

Figure L

MPS_NMD_HelpCenter_014.png

Figure N

 

 

Was this article helpful?
1 out of 2 found this helpful