Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

On this page, you will find the install and release notes for the Netflix Footage Ingest application.

If needed you can find more information on the Netflix Footage Ingest application here.

UPGRADE INSTRUCTIONS 

Please check with your Netflix Representative before upgrading. If you decide to proceed, contact Netflix Support for assistance.

To ensure a seamless upgrade without interrupting your uploads, please follow these steps:

  1. Complete Active Uploads: Make sure all active uploads are finished. Avoid starting new uploads during this process.
  2. Close the Application: After ensuring no uploads are running, close the Netflix Ingest App.
  3. Perform the Upgrade: Proceed with upgrading the application.

Important: If you upgrade while uploads are ongoing, those uploads will be paused and cannot be resumed due to compatibility issues with the new version.

If you encounter any issues with the new version, you can revert to the previous version.

Current Release

NFU Button.png Netflix Footage Ingest (v2024.10)

v2024.10 - Full Release Notes Last Updated: November 10th, 2024
Change Log:
  • rocket.pngPre-upload Checks: Enhanced file validation to catch hidden, extra, or missing files and prevent upload issues with problematic path names.
  • sparkles.pngImproved Notifications: Clearer error messages for MHL verification and ASCMHL integrity issues in notifications.
  • left-pointing-magnifying-glass.pngEasier Support Access: Contact Support form is now more visible on the main page for quick assistance.

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Past Releases 

NFU Button.png Netflix Footage Ingest (v2024.09)

v2024.09 - Full Release Notes Last Updated: September 27th, 2024
Change Log:
  • sparkles.png You can now queue submissions in the order they were submitted and rolls will upload consistently.
  • rocket.png The Footage Ingest landing page now features pagination, offering faster load times and smoother navigation, making it easier to browse and filter your submissions efficiently.
  • left-pointing-magnifying-glass.png If a failure occurs our system will now provide more accurate clip counts in emails.

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NFU Button.png Netflix Footage Ingest (v2024.08)

v2024.08 Last Updated: September 20th, 2024
Change Log:
  • You can now queue uploads with improved stability, ensuring a smoother experience.
  • An in-app message now ensures you are using the correct app version for your projects and hides unsupported ones.
  • Enjoy faster load times and a more responsive UI for an overall better user experience

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NFU Button.png Netflix Footage Ingest (v2024.06)

v2024.06 Last Updated: August 9th, 2024
Change Log:
  • We’ve changed the name of our app to Footage Ingest.
  • We fixed an issue where custom metadata tags were not showing up in the asset library.
  • We’ve made several enhancements for better stability, including improvements to task progress logs.

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