Once your media begins uploading through the Netflix Footage Ingest application and is en route to the Netflix Data Center and the Netflix Cloud, anyone with access to the project in Content Hub and the appropriate permissions for the Footage Ingest page can monitor its progress there.
If you do not have access to the Footage Ingest page please reach out to your Netflix Contact. If you are using the Netflix Footage Ingest application and have any questions about how to use the Netflix Footage Ingest application, a user guide can be found here.
Table of Contents
Navigating The Footage Ingest Page
Viewing Details On Your Submission
Viewing Technical Details About Your Upload
Navigating The Footage Ingest Page
Along the top of the Footage Ingest Page there is a row of quick filters that allow you to filter to the statuses you care most about. The filter you are currently looking at will be highlighted in blue. The filters are:
- All
- In Progress - Anything that is and ongoing upload
- Pending - Any upload that has paused
- Needs Attention - Any upload that has errors or warnings
- Completed - Uploads that have completed all uploading and archiving steps.
Figure A
Filtering
To refine your view beyond just the upload status you can use filters. Keep in mind that filters are cumulative and apply in the order you add them and will filter based on the page you currently are on. Additionally, filters will remain active until you choose to remove them.
Figure B
To add a new filter select Filter from the top navigation bar. Now from the drop down select the filter you want to apply. Then select Apply.
Figure C
To add another filter select Add Field, then from the drop down select the filter you want to apply. Then select Apply.
Figure D
To reset your filters select Reset, then select Apply.
Figure E
Searching
To search for a specific shoot day, episode/block, unit, rolls, emails, location, or even file paths enter text in the search bar and press Enter. Keep in mind that if any filters are applied they will affect your search results, as well as the page you are currently looking at.
Figure F
Upload Metadata
For each upload you will be able to see a summary of the on set media that you uploaded. The metadata will show the:
- Shoot Date
- Source Folder or Hard Drive Name
- Number of Camera Rolls
- Number of Sound Rolls
- Total Size Uploaded
If included in you will also see:
- Block
- Shoot Day
- Unit
Figure G
Selecting the i icon next to your submission name will display metadata, most importantly the source of your upload.
Figure H
Next you will see the overall status for your upload. The statuses are:
- In progress
- Error
- Completed
Figure I
The last piece of data you will be able to see about your upload is a breakdown of each step in the upload process. The statuses you will see are:
Upload - The Upload Status indicator provides updates on the progress of your media upload to the Netflix Data Center Storage. Successfully completing this upload allows you to clear cards on set. For uploads in progress, you can monitor their advancement, and any issues encountered will be reflected.
Figure J
Media Library - The Media Library Status will let you know if your onset media is available in the Media Library page of Content Hub.
Figure K
Archive - The Archive Status indicator shows if/when your on-set media has been copied into the Netflix Cloud and the checksums have been verified. Once this process is successfully completed, Netflix no longer requires you to retain additional copies.
Figure L
Viewing Details On Your Submission
To view a detailed breakdown of your submission, including any errors that may have occurred during the upload process, click on your submission to open a detailed view of your upload. The detailed view of your submission will show your identified sound rolls, identified camera rolls, and any other items that have been uploaded.
Figure M
First you will see the following for each individual roll or item uploaded :
- Shoot Date
- Size
Figure N
Upload Status, which indicates the progress of your upload to the Netflix Data Center. Additionally, emails will be sent to notify you when the first roll has been successfully uploaded and when all rolls have completed uploading.
Figure O
Archive Status indicates the progress of your upload to the Netflix Cloud. Additionally, an email will be sent to notify that the copy to the Netflix Cloud is complete.
Figure P
Media Library status indicates the status of your media being available in the Media Library page of your title. Here other team members with proper permissions will be able to view your media. Number of Clips will show the number of clips for each roll that has been uploaded.
Figure Q
Notes will show you any errors that might have occurred on your upload.
Figure R
Pre-upload Validation Errors
If any issues are found during the pre-upload validation, you can view them on the submissions detail page. These validations cover:
- Illegal characters in file names
- Presence of hidden files
- Uploads exceeding 10 TB
- Uploads containing more than 100 rolls
- More than 2 MHLs per roll
Figure S
Viewing Errors On Your Upload
To view further details about any errors you can click the row to view more details and a panel will now be visible with more details.
Figure T
From the panel, click See Details located next to the error icon, then click the caret to view a breakdown of what occurred and suggested actions. If you have further questions about how to troubleshoot a specific error.
Figure U
Viewing Technical Details About Your Upload
Technical details of your upload can be found under the Upload Information tab. Here you can see:
- Project Name
- Movie Id
- Shoot Date
- Shoot Day
- Block/Episode
- Unit
- Total Sound Rolls
- Total Camera Rolls
- Pipeline ID
- Project ID
- Source Folder
- Upload to Storage Begins
- Upload to Storage Ends
- Upload to Archive Begins
- Upload to Archive Ends
- File Size
Pipeline ID will assist in troubleshooting should you need to contact support about errors with your upload.
Figure T