Starship: User Onboarding & Account Management Guide for Project-Level KNP Access
Please note that these instructions are for partners who went through the initial KNP onboarding process and have personnel within their organization with the Major Manager role in Starship assigned to them. If no one in your organization has been assigned the Major Manager role, please "SUBMIT A REQUEST". After the initial onboarding process, access to the KNP is provided on a project by project basis.
We have designed a tiered approach for security.
Role 1: Major Manager (Level 1)
Through the source request, Major Managers are automatically granted the right to assign additional personnel to that project. They will also automatically receive Production Admin (Level 2) and KNP Editor (Level 3) access.
Role 2: Production Admin (Level 2)
Major Managers can provide Production Admin access. The Production Admin role is generally reserved for project managers who coordinate deliverables and resources. The Production Admin can onboard translators, adapters, and other personnel involved in the creative process. If they want to see the actual KNP for that project, they have to assign the KNP Editor (Level 3) role to themselves.
Role 3: KNP Editor (Level 3)
KNP Editors can view and edit those KNPs. They can’t, however, grant access to other users.
How to assign the Production Admin role:
Example: firstname.lastname@example.org is a Major Manager who has access to the title, Ugly Delicious (80170368); email@example.com grants Ugly Delicious production admin access to firstname.lastname@example.org.
How to assign the KNP Editor role:
Example: email@example.com is a Major Manager who has access to the title, Ugly Delicious (80170368); firstname.lastname@example.org grants Ugly Delicious KNP Editor access to email@example.com.