The Netflix Footage Ingest application allows you to upload and verify your original camera and sound media. This is the main entry point for all of the camera data to Netflix Content Hub Media Library. If you would like to use the Netflix folder template, you can find help here. Should you have any questions about data management best practices, you can find a complete guide here.
Uploads through the Netflix Footage Ingest application should be limited to up to 1 day of media at a time. A day of media can be broken up into parts, so you don’t have to upload your entire day of media in one go. However no more than 1 day at a time should be uploaded.
Please ensure that your workstation is set to Never Power Nap and that Wake for network access is set to Never.
You will need to refresh your login every 18 hours. If you are unsure how long you have been logged in for, we recommend that you log out and log back in to ensure that your upload will not fail.
VIDEO USER GUIDE
Figure A
WRITTEN USER GUIDE
Connect the hard drive containing your original camera and sound masters to your computer. Select Upload from the lower left corner of the application.
Figure B
You can select either your whole hard drive or a specific directory.
Figure C
Select the project you would like to upload to by clicking. Then select Next.
Figure D
You will now see the Upload Summary screen. In this screen you will see what has been identified as camera roll, vs what is a sound roll, vs any other additional content on the drive.
Figure E
Confirm that every camera and sound roll has been recognized as a roll. If you are missing any media or any other pre-upload validation errors have been flagged you can choose to rectify those errors. Then select the Re-scan button to have the application reindex your media.
Figure F
There is optional data that can be filled out on the top of the interface as well for Shoot Day, Episode/Block and Unit. The Shoot Date will be automatically retrieved from your MHL. The other fields will be taken from your folder structure if you have decided to use the Netflix Folder Template.
Figure G
Then to begin the upload process select Upload.
Figure H
Your upload is now in progress. From the left hand side panel under Uploads you will be able to monitor, pause or cancel your upload. You can additionally monitor the upload remotely in Content Hub, a full guide can be found here.
Figure I
PRE-UPLOAD VALIDATIONS
Please note if your upload exceeds 100 rolls and a data size of 10TB the Netflix Footage Ingest application will block you from proceeding with your upload.
If your upload exceeds any of these limits please split your upload into multiple separate uploads, ensuring not to split any rolls.
Figure J
Missing or Extra Files
In the Footage Ingest application you will be notified if there are any extra or missing files compared to the MHL that was created when the roll was first offloaded. If the missing or extra files are critical (e.g., original camera, sound, or image files), you can either update the roll and then select Re-scan to update the directory. For extra files, if they are original camera, sound, or image files, recreate the MHL to reflect these changes.
Figure K
No Camera or Sound Rolls
If the Netflix Footage Ingest application does not find any camera or sound rolls in your director you will be warned. Please, check your folder directory to ensure MHLs are correctly placed in the directory and select Re-Scan to rescan your directory.
Figure L
Illegal Characters
If the Netflix Footage Ingest application detects illegal characters in your folder structure you will be warned. Please remove these characters before uploading and then select Re-scan to update the directory. Should you wish to use a folder naming convention, you can find the guidelines here.
Illegal characters: @ # $ % ^ & * ( ) ` ; : < > ? , [ ] { } / \ ' ” | ~
Figure M
Multiple Legacy MHLs per Roll
If the Netflix Footage Ingest application detects multiple legacy MHLs in a roll you will be warned and will not be able to proceed with your upload. Please, check each roll to ensure that there is only one MHLs per roll and then select Re-Scan to rescan your directory.
Figure N
EMAIL NOTIFICATIONS
You will get three emails during the upload and verification process. No matter which email you are looking each each email will contain:
- Project Title
- Folder Name
- Who Submitted the media
- Shoot Day
- Shoot Date
- What media was completed upload
- Location of your media
- A digest of the camera and sound rolls that have been uploaded with the number of clips available per roll
The first email will be sent when your first roll has been uploaded to the Netflix Data Center. Subject Line: Project Title- Upload Directory - 1st Roll Ready
Figure O
The second email will be sent when your original camera and sound media have completed uploading to the Netflix Data Center. Subject Line: Project Title- Upload Directory - Upload Complete
Figure P
The third email will be sent when your original camera and sound media have passed validation and has successfully been uploaded to the Netflix Cloud. Now that the archival copy has been made and verified. Subject Line: Project Title- Upload Directory - Archive Complete
Figure Q