CLP lets users control access levels for different project roles, keeping permissions secure and appropriate. This guide explains how to set up and manage access, including the new Script Viewer role.
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Access Levels
| Script Viewer | View-only access to proxies and scripts. Will not receive notifications. | Starship profile needed, attached to the Vendor. No additional roles are required. |
| Follower | Title appears in My Projects list and will receive notifications for updates. | Starship role Dub Portal User is required. |
| Full Access | Both Follower and Script Viewer access have been enabled. | Starship role Dub Portal User is required. |
Steps for Granting Access
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Navigate to a Project in CLP and select the Members modal.
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Type one or more users you’d like to add, and select the desired access level(s).
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Select Add Users to finalize these changes.
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If you’ve added a user as a Script Viewer, you’ll need to send them the URL. Follow these instructions to copy the link:
- Find the As Recorded Dub Script project.
- Select the three dots to the left of the row.
- Select Copy Link to Video.
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Send the link to users, along with this introductory video.
TIP: We’ve created this template to make sending the URL quick and easy. Just copy the message, add the URL(s), and send to the users you’ve added via your preferred communication channel.
Troubleshooting
| Issue | Solution |
| User not appearing in Members list. |
If you type a user’s name and they don’t show up at all, they do not have a Starship profile associated to a Vendor on the project. To fix this, you can create a Starship profile linked to the Vendor. If the user needs Follower access, be sure to assign the Dub Portal User role. If the user already has a Starship profile, but it’s linked to a different vendor, you’ll need to Create an Alias for the user. |
| Unable to grant "Follower" access. | If you add a user and only see Script Viewer access, but want to add them as a Follower, you’ll need to add the Dub Portal User role to their Starship account. |
| User reports playback issues on a mobile device or tablet. | The Authoring Tool does not support mobile devices or tablets. Advise the user to use the Google Chrome browser via a computer. |
Have technical issues? Submit a ticket in the app!