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We’ve launched a new Request Page for timed-text QC. The new user experience provides improved operator interactions and an optimized working area for the evaluation of assets. This staggered release will first benefit more than 500 Operators and Verifiers and covers about 63% of QC requests. 

The redesign of the Request Page has been segmented into the following three phases:

Phase 1 (Complete)

  • Support for timed-text tasks (CC/SDH & Subtitles) in Browser mode
  • Simplified Request Page Header
  • Simplified Tasks Actions 
  • Collapsible Issue Panel (Optional)
  • Updated Issue Filtering 
  • New Floating Issue Window (Optional)

Phase 2 (Up Next)

  • New Request page for all non-text tasks (video, audio) across Download, Cast, and Browser.

Phase 3 (Not Started)

  • Studio Media Player (SMP) improvements.


Phase 1 Detailed Walk-Through


1 Request Page Header The header metadata located at the top-left of the Request page has been simplified. Release year, content type (episode, standalone, etc.), Movie ID URL, and Package ID have been removed to reduce clutter and it now includes only the essential information needed for Operators and Verifiers. The unique QC Request ID can still be located in the browser URL.
2 Simplified Tasks Actions The Task Actions menu is located at the top-right of the Request Page streamlines user actions. Operators and Verifiers can start, complete, or abandon tasks, and we have moved asset metadata out of the Issue Panel and into its own consolidated popup.  Tasks in this menu are driven by a user’s role and they will only see those actions that they have permission to perform.
3 Collapsible Issue Panel The layout of the Issues Panel has been improved to provide the Operator or Verifier flexibility when flagging issues, including the ability to collapse or expand the issues panel to maximize the player area as needed. 
4 Updated Issue Filtering The Filter Issues capability is located next to the Collapsible Issue Panel Menu icon and allows users to both hide issues and group them by various dimensions.




New Floating Issue Window 

When the Issue Panel is collapsed, Operators can optionally activate a floating issue flagging window to maximize the player area and still flag issues as needed. The window can be positioned anywhere in the UI.

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