Localization Billing Instructions - Full-Length Content
Netflix requires Purchase Order numbers (POs) to be referenced on all content localization work (e.g. dubbing & subtitling) relating to full-length content (series, features, documentaries, comedies, etc.,) as contracted by the Netflix Subtitle and Dubbing teams. The POs are generated and maintained by Finance Operations.
*Note: POs are not required for QC.
- QC Invoices should be emailed directly to StreamingAP@netflix.com for payment processing.
Grand Bazaar Billing Process for Dubbing Costs:
1. Once a bid, for a corresponding service, has been ‘Hired’ (i.e. Approved), Grand Bazaar will automatically create and email the initial ‘Hired’ version of the PO to the partner. Please do not submit an invoice for the ‘Hired’ bid PO unless it states “Upfront Deposit (Prepayment)” in the Notes section.
Please Note: POs are created once a week (Friday - unless month-end processes dictate otherwise) when Grand Bazaar syncs with the Netflix Billing tool. Partners may have to wait up to a week to receive an approved PO depending on timing.
2. 10 days prior to the service end date, Grand Bazaar will send a notification reminding the partner to update their bid with final costs. Once final costs have been updated and approved, a revised ‘Final’ bid version of the PO will be emailed to the partner for invoicing purposes.
3. Upon Project Completion Email invoices to StreamingAP@netflix.com and SubsDubs@netflix.com for payment processing.
- Issue Invoice to the Netflix entity as listed on the PO
- Reference the PO number on your Invoice
- Include the PO number in the subject line of your email
- Email your invoice to StreamingAP@netflix.com and SubsDubs@netflix.com
Origination Billing Process for DTT Subtitling Costs:
DTT Subtitling Billing is part of our Self-billing initiative.
Self-billing is a process where our billing system “Workday” will directly receive all processed Originator billable items, automatically apply the rate card, and then generate the invoice.
Once the invoice is created, Workday will schedule the payment for the invoice based on the MSA net payment terms.
POs will no longer be generated for work submitted via Originator. Vendors will no longer be required to submit invoices for Originator work.
PO Request (POR) Process for Subs&Dubs that do not bill via Grand Bazaar or Originator:
1. At the start of a localization project, please complete the Netflix POR template (make sure to obtain the Season ID# for each title as this is required on the template) and submit to SubsDubs@netflix.com using the email template below and copy the Netflix CL/CO team member who placed the order.
POR Email Requirements:
Subject: Partner Name - Project/Title Season - Short Description (e.g Post House - Love Season 2 - AD)
*Mark as URGENT if a PO is required within 24 hours
Body:
Name of Title(s): Title Season 2
Brief Description of Services: English Audio Description, Subs & Dubs, etc.,
Delivery Date: month/date/year
Total Cost: $X
Attachment: Netflix POR Template in Excel format.
2. Additional guidance on how to complete the POR template can be found here.
3. Finance Operations will generate the PO within 4 business days of request submission and provide the PO# and PO .pdf copy to the vendor via email.
4. Any changes to the order that affect the cost must be communicated via a new estimate to SubsDubs@netflix.com and the Netflix team member who placed the order so the PO can be updated accordingly.
5. For any audio creation work, the "Audio Creation Details" tab in the POR template must be completed and submitted 10 days prior to final asset delivery.
6. Upon project completion email invoices to StreamingAP@netflix.com and SubsDubs@netflix.com for payment processing.
- Issue Invoice to the Netflix entity as listed on the PO
- Reference the PO# on your Invoice
- Email your invoice to StreamingAP@netflix.com and SubsDubs@netflix.com
- Include the PO number in the subject line of your email
PO questions can be directed to: SubsDubs@netflix.com
Payment inquiries may be submitted to: StreamingAP@netflix.com
2024-11-05
- Removed POR Template link.
2023-04-19
- Updated POR Template
- Updated link for additional guidance on how to complete the POR Template.
2020-10-08
- Revised step 1 of "Grand Bazaar Billing Process for Dubbing Costs"
- Revised the POR Requirements of "PO Request (POR) Process For Subs&Dubs that do not bill via Grand Bazaar or Originator"
2019-08-13
- Revised "Origination Billing Process for DTT Subtitling Costs" -- clarified which date POs will be created.
2018-10-09
- Added new section "Grand Bazaar Billing Process for Dubbing Costs".
- Added new section "Origination Billing Process for DTT Subtitling Costs".
- Renamed "PO Request (POR) Process" to "PO Request (POR) Process For Subs&Dubs that do not bill via Grand Bazaar or Originator"
- Removed note about POs not being required for Product Trailer Localization
- PO Request (POR) Process: Added #2 -- providing additional guidance on how to complete/submit the POR template.
- PO Request (POR) Process: Added #5 -- including the stipulation that the "Audio Creation Details" tab in the POR template must be completed and submitted 10 days prior to final asset delivery for audio creation work.