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Localization Billing Instructions - Full-Length Content   

Netflix requires Purchase Order numbers (POs) to be referenced on all content localization work (e.g. dubbing & subtitling) relating to full-length content (series, features, documentaries, comedies, etc.,) as contracted by the Netflix Subtitle and Dubbing teams.  The POs are generated and maintained by Finance Operations.

*Note: POs are not required for QC.

 

Grand Bazaar Billing Process for Dubbing Costs:

1. Once a bid, for a corresponding service, has been ‘Hired’ (i.e. Approved), Grand Bazaar will automatically create and email the initial PO to the vendor.

Please Note: POs are created once a week (Friday - unless end of month processes dictate otherwise) when Grand Bazaar syncs with the Netflix Billing tool. Vendors may have to wait up to a week to receive an approved PO.

2. 10 days prior to the service end date, Grand Bazaar will send a notification reminding the vendor to update their bid with final costs. Once final costs have been updated and approved, a revised PO will be emailed to the vendor for invoicing purposes.

3. Upon Project Completion Email invoices to StreamingAP@netflix.com and SubsDubs@netflix.com for payment processing.

  • Issue Invoice to the Netflix entity as listed on the PO.
  • Reference the PO# on your Invoice.
  • Email your invoice to StreamingAP@netflix.com and SubsDubs@netflix.com.
  • Include the PO number in the subject line of your email.

 

Origination Billing Process for DTT Subtitling Costs:

1. Purchase Orders (PO) are created based on the Originator monthly activity report.

Please Note: POs are created the second to last business day of the month and the 2nd business day of the following month.

  • The PO created on the second to last business day will include all work from the 1st of the month to the date the PO is created.
  • The PO created on the 2nd of the following month will include all remaining work.

2. Once the PO have been received, please review to confirm all work has been included and reach out to SubsDubs@netflix.com if there are any discrepancies.

3. Please send your Invoice on a monthly basis and as required to:

  • Issue Invoice to the Netflix entity as listed on the PO.
  • Reference the PO# on your Invoice.
  • Email your invoice to StreamingAP@netflix.com and SubsDubs@netflix.com.
  • Include the PO number in the subject line of your email.

 

PO Request (POR) Process for Subs&Dubs that do not bill via Grand Bazaar or Originator: 

1. At the start of a localization project, please complete the Netflix POR template (make sure to obtain the Season ID# for each title as this is required on the template) and submit to SubsDubs@netflix.com using the email template below and copy the Netflix CL/CO team member who placed the order. 

POR Email Requirements: 

Subject: Vendor Name - Project/Title Season - Short Description (e.g Post House - Love Season 2 - AD)
*Mark as URGENT if a PO is required within 24 hours

Body: 
Name of Title(s):
 Title Season 2

Brief Description of Services: English Audio Description, Subs & Dubs, etc., 
Delivery Date: month/date/year 
Total Cost: $X

Attachment: Netflix POR Template in Excel format.  

2. Additional guidance on how to complete the POR template can be found here

3. Finance Operations will generate the PO within 4 business days of request submission and provide the PO# and PO .pdf copy to the vendor via email.

4. Any changes to the order that affect the cost must be communicated via a new estimate to SubsDubs@netflix.com and the Netflix team member who placed the order so the PO can be updated accordingly.

5. For any audio creation work, the "Audio Creation Details" tab in the POR template must be completed and submitted 10 days prior to final asset delivery.

6. Upon project completion email invoices to StreamingAP@netflix.com and SubsDubs@netflix.com for payment processing.

  • Issue Invoice to the Netflix entity as listed on the PO
  • Reference the PO# on your Invoice
  • Email your invoice to StreamingAP@netflix.com and SubsDubs@netflix.com
  • Include the PO number in the subject line of your email 

PO questions can be directed to: SubsDubs@netflix.com

Payment inquiries may be submitted to: StreamingAP@netflix.com

 
• PDF Download - English


Change Log:

2018-10-09

  • Added new section "Grand Bazaar Billing Process for Dubbing Costs".
  • Added new section "Origination Billing Process for DTT Subtitling Costs".
  • Renamed "PO Request (POR) Process" to "PO Request (POR) Process For Subs&Dubs that do not bill via Grand Bazaar or Originator"

2018-03-22

  • Removed note about POs not being required for Product Trailer Localization 
  • PO Request (POR) Process: Added #2 -- providing additional guidance on how to complete/submit the POR template.
  • PO Request (POR) Process: Added #5 -- including the stipulation that the "Audio Creation Details" tab in the POR template must be completed and submitted 10 days prior to final asset delivery for audio creation work. 
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