The following article has been written specifically for the new MacOS ‘Netflix Footage Upload’ application. Therefore if you have been instructed to upload through Content Hubs ‘Mailbox’, please see our ‘Footage Backup’ documentation on our Partner Help Center.
___________________________________________________________________________________
For any productions utilizing our Netflix Footage Upload application, this page has many frequently asked questions that may be helpful.
Q:How do I upload my productions media to Netflix?
- To upload your productions media from set, you will need the Netflix Footage Upload application.
- You will want to upload no more than 1 day at a time
- Once installed and running you can click on the Upload button on the bottom right of the interface
- Select a specific folder to upload. When selecting a folder, choose the top folder on your day of media
- Or upload the entire drive
- Choose the project you would like to upload to
- Update the shoot day and unit information at the top of the screen
- Confirm all camera and sound rolls are showing up and no checksums are missing
- Click Upload
Q: Do I still need to make LTO backups?
Q: Do I need to use a folder template to upload?
A: Using the Netflix folder template will automate certain pieces of metadata into the upload application. Things like the Shooting Block, Unit and Day Number are each tags as an example in the root folder name we can extract and utilize. However using the folder structure is not a hard requirement. You can upload an an entire day in one upload, or you can upload in chunks. It's up to you.
Q: Is there a restriction on how much media or files I can upload at a time?
A: Within the Netflix Upload application you should not be uploading more than one day at a time. You will notice at the top of the interface the metadata is meant to reflect the specific day of shooting you're uploading.
Q: What kind of checksum is required?
A: The Netflix Footage Upload application requires an MHL checksum.
Q: Where can I access the installer for the Netflix Upload application?
A: Please consult your Netflix representative.
Q: What are the hardware requirements for the Netflix Upload application?
A:
MacStudio (or similar)
Apple M1 Max with 10-core CPU, 24-core GPU, 16-core Neural Engine
64GB unified memory
1TB SSD storage
Minimum 1Gbps Network Card
Q: What are the operating system requirements for the Netflix Upload application?
OSX Monterey - 12.6
OSX Ventura - 13.3
Q: Can I upload files that are not original camera files or original sound files?
Q: Should I upload my mezzanine / new master files?
Q: Where are files being uploaded to?
Q: When can I clear my camera cards in this workflow?
Q: When can I clear my on set Raids?
Q: How does this upload affect Netflix's 3:2:1 policy?
- When media has been captured on a camera card you will back it up to multiple backups on set
- One of those copies will travel to wherever the media will be uploaded
- Once uploaded you will now have your 3 copies (2 on set and one in our Netflix storage), with 2 different storage types and 1 offsite.
- Once the media is then verified in our archival storage, any additional copies on set can be cleared. We consider this archival storage as secure and redundant as having multiple LTO copies.
Q: Will this media uploaded be accessible for my production and post team?
Q: I don't see my project in the upload tool?
Q: How long will it take for my upload to finish?
Q: How long until my media has been backed up into the Netflix Archival storage?
___________________________________________________________________
Click here to go back to the Footage Upload Learning Center