Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.


I need to contact the Netflix Title Operations Representative, but I don't know who it is. What should I do?


Every comment you post to a Source Request in Backlot will be routed automatically to the correct Netflix Title Operations Representative.

However when you need to reach-out to the Netflix Title Operations Representative via email you can find out which Netflix Title Operations Representative is associated with a particular Source Request by clicking on the "info" button to bring up the compact Source Request and then clicking on the blue "View Full Source Request" button.

Scroll down the full Source Request and look for the section called "History". The history is in reverse chronological order. Look for an entry called "Source Request created by [insertname]@netflix.com. This is the Netflix Title Operations Representative for this order.

Was this article helpful?
3 out of 4 found this helpful
Powered by Zendesk