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Grand Bazaar

International Dubbing - Post Partnerships & Integration

Grand Bazaar was designed to scale bidding on all Netflix Original content and keep information centralized in one tool. This article provides an overview of the end-to-end workflow on Grand Bazaar as well as other key information. 

For the recent update on Talent Fees input at the final cost submission, click here for details.

Onboarding

If confirmed as an approved partner to deliver directly to Netflix, you will receive an email invitation to register your facility in Grand Bazaar. Click on “Accept Invitation” to begin the process.

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When providing Contact Details, we suggest creating an email distribution list, so that all necessary personnel in your organization are aware of an incoming Netflix bid.

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In the Service Categories section, select only the services that your facility has been approved to create and deliver.

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Receiving a Bid

When Netflix requests a bid from your facility, you will receive an email notification, with a link back to Grand Bazaar. A notification is also present in the tool via the bell icon in the upper right.

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All open bids are listed under the Service Requests section.

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Project Bid Information

In your Dashboard, a list of all Service Requests will appear. Clicking on a Project Bid will take you to the pertinent information. Please click on Read More on the right hand panel to view the entire project bid details.

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Submitting a Bid

Clicking Submit Offer in the above image will take you to the next page to enter your bid details. Select the drop down option to expand project details. 

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If service dates are available, and your facility can meet them, select Populate Service Dates. If current service due dates are not attainable, please propose a timeline.

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Leave a comment to provide any additional details on your offer.

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Once you are complete, click Submit to send your bid to Netflix.

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Countering a Bid

In some instances, Netflix may counter the initial bid. To submit a new offer, click Counter Offer.

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A history of all offers are shown on the service.

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Rejecting a Bid

If you choose to decline a bid due to capacity and/or timelines reasons, please make sure to select Reject Request and select a dropdown reason or input your comments before submitting.

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Please select a reject reason and/or leave a comment.

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Winning a Bid

If your bid has been selected for the service, you will be notified via email and the bell icon in the upper right. In addition, the status of your bid will update from Active to Hired.  Note that all previously Unannounced titles will automatically display the title name upon hire.

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Billing

Overview

Automated billing is one of the highlights of the Grand Bazaar system. Each Friday, Grand Bazaar will sync with Netflix’s internal financial system. After this sync occurs, you will see a PO# appear next to your hired bids in the Grand Bazaar UI.

Hired Status Bids

Each Hired bid will automatically generate a PO# for your Invoice. You will also receive an automated email with the PO attached, and an updated copy of the PO for approved final or overage bids.

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Note that Partner are no longer be required to email a POR to the SubsDubs@netflix.com distribution.

Posting Final Costs

Once the project is complete, Final Costs will need to be posted. Click into the service project and click Post Final to submit the final costs prior to submitting an Invoice. Note that our team will review these costs and approve them.

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Line Items

While providing final costs, please ensure costs are being input in the correct line items pertaining to that cost.

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Click Submit once you have entered all costs.

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After submission

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Talent Fees Update

As of OCT 31, 2019, Grand Bazaar has a new line item update that will impact how you input talent fees. While the talent fees were previously inputted holistically according to the talent type, the new update allows you to input talent fees on an individual talent basis. 

Please note that any title that has been in flight or assigned to you prior to OCT 31 will not have the new individual talent fees submission requirement.

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  • Talent type(s) include: Primary, Secondary, Kid, Star, and Established.
    • Primary: typically your main cast members
    • Secondary: typically supporting cast members
    • Kid: child voice talent
    • Star: high-profile, star talent
    • Established: established voice talent for a high-profile, star talent in the original production
  • Unit type(s) include: Per HourPer LoopPer Line, Per Minute, Flat Rate, Manual POR.
  • Calculation logic is embedded to reflect base rate multiplied by # of selected unit type.
  • Other button functionalities include Duplicate talentDelete talent, and Add new talent
  • Grand Bazaar automatically calculates:
    • Individual talent fee based on rate and number of units
    • Sub-total talent cost with all individual talent fees aggregated
    • Total talent count, ie. number of talents

Final Status Bids

Ten days prior to the service end date, Grand Bazaar will send a notification reminding you to update your bid with final costs. Please alert your Netflix partner if your estimated service end date changes. Entering your final bid includes updating your runtime, your costs by line item, and your service end date. Final bids will then stay in Pending Approval status until a Netflix user approves the update.

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If a Netflix user approves the final bid, you will receive a system generated email with the updated (final) PO attached. You will then use this Final PO to create your invoice. All invoices will continue to be emailed to the streamingap@netflix.com and SubsDubs@netflix.com distributions for payment.

Overage Status Bids

If you incur additional costs after the Final bid has been approved, you will have the opportunity to create an Overage bid within Grand Bazaar. This process works exactly the same way as a Final bid. If the Overage is approved, you will receive an updated PO reflecting the additional costs.

If the Overage is not approved, the Netflix user will provide context as to why.

Cancellation (Withdrawn) Status

There are two scenarios where a service could be cancelled. The first is when a service is cancelled by the Netflix user before your team has completed any work. The second is when a service is cancelled after your team has partially or fully completed the work.

If no work has been done for the service, you will receive a notification from Grand Bazaar that the service has been withdrawn. You will also receive an updated PO with the impacted service lines withdrawn. If all services associated with that project are cancelled, you will receive notification that the entire corresponding PO is cancelled.

If work has been completed towards a cancelled service, you will receive notification of this from Grand Bazaar. All impacted lines, or the entire existing PO, will be cancelled.  To capture the cost of work already completed, the Netflix user will create a cloned version of the cancelled service(s), allowing you to submit a bid for the amount of the service already rendered. Once this bid has been approved, you will be emailed a new PO which you can use to complete the billing process.

What's New

We have added a section dedicated to providing our users the latest updates made in Grand Bazaar.  Note, any text in blue can be expanded to provide further detail. 

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Questions

Please submit a ticket by clicking the Support button next to the bell icon. For project specific inquiries, your Netflix contact will be listed in the Project details. Image below for reference.

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Change Log

2019-10-31

  • Added the following new sections for the article: 
    • Rejecting a Bid
    • Billing
      • Overview
      • Hired Status Bids
      • Posting Final Costs
        • Line Items
      • Final Status Bids
      • Overage Status Bids
      • Cancellation (Withdrawn) Status
    • What's New
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